FAQ - Frequently Asked Questions - Kauai Vacation Resorts

FAQ - Frequently Asked Questions - Kauai Vacation Resorts

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Frequently Asked Questions


Click here to go straight to Multiple Rental Units FAQ

 

What will my listing look like?

All Regular and Featured listings will look similar to this.

Kauai Beach Villas #G24 - Beachfront!Virtual Tour
Wailua - Top floor unit at one end of an oceanfront building. A few steps to seemingly endless white sand beach where you can take leisurely walks, watch for whales, explore tide pools, or simply bask in the sun. Enjoy nearby shopping, golf, movies and restaurants.

Condo
$950/wk
1 bdm
Sleeps 2

Pool/AC/WiFi

 

As you can see, the listing contains the following:

  • Thumbnail photo (KVRL will grab a photo from your web site and resize it, or you can email or provide the photo URL that you want KVRL to use).

  • Title of your vacation rental.

  • Description of the View (i.e. oceanfront, beachfront, ocean view, small ocean view, distant ocean view, valley view, hills view, short walk to beach, short drive to beach). Please note that an oceanfront property is not necessarily a beachfront property. But a beachfront property is always an oceanfront property.

  • Location - Town or area name (i.e. Poipu Beach, Anahola Bay, Hanalei, Hanalei Bay, Wailua, etc.)

  • Description - up to about 40 words, 4 lines (KVRL reserves the right to edit descriptions).

  • A link to your web site (KVRL must approve all links).

  • Virtual Tour indicator (spinning camera if your property has this feature).

  • Type of rental (i.e. house, cottage, condo, b&b, apartment, studio, etc.)

  • Weekly rate (This option will probably disappear in the future, so don't be surprised).

  • Number of bedrooms and bathrooms.

  • Number of guests your rental will accommodate.

  • Pool or Jacuzzi if available

  • A/C if available

  • WiFi Internet

What payment methods do you accept?

  • PayPal - (Pay by credit card or checking account)

  • Checks  

  • US Postal Money Orders (Get them at your local Post Office)

What is PayPal?
Payments to me can be made online through the free, secure, and insured payment site called PayPal.com with the following credit cards: 

 

I've used this service and it's great. I've sent and received money through it for a few years now. It's now the #1 payment service on eBay and in fact, eBay acquired PayPal in 2002. You can send from $0.01 to $2,000 to anyone as long as they have an email address. There is no service charge to do it and they don't sell your name to telemarketers either. The payment money comes from your credit card, bank account, or personal check to them. The payee gets their money from PayPal by check, direct deposit, or can be held in their PayPal account to pay someone else electronically. Every account is FDIC insured against unauthorized transactions up to $100,000. Funds received and held in a PayPal account can be applied towards a (non-FDIC) PayPal Money Market Reserve Fund to earn a return on your PayPal balance.

 

What if my payment check bounces?

There may be a delay in posting your listing until your check clears. But if I go ahead and post it right away anyway, and then your check bounces, your listing will be deleted. There will be a reinstatement fee of $50 in addition to the listing price to get listed again. It is to be considered a returned check and service charge. If there is any un-honored check hassle, like having to resubmit your check to my bank, then $50 will be deducted from your listing time. Thus, your listing will end early in a pro-rated manner to the nearest month.

 

Will you let me know when you have received my payment?

Yes. I will email you to let you know that I have received your listing submission request, your payment, and when your listing has been installed on the web site.

 

Will you let me know when my listing has been installed on the web site?

Yes. I will email you to let you know that I have received your listing submission request, your payment, and when your listing has been installed on the web site.

 

Can I modify my listing information online with a login and password?

Not at this time. But hopefully that feature will be available in the future. Send me an email and I will be happy to make any changes.

 

What if I want my listing information modified?

Please make sure that you provide the necessary information at sign-up time. Listing information can be changed at any time by sending me an email. 

 

Where will my listing be placed?

All listings will be added to the top of the list and migrate down as more listings are added throughout the year. Renewed or upgraded listings go back up to the top of the list again. Listings will be added on a first come first serve basis.

 

What if I have several vacation rental units or rentals?

Owners with Multiple Rentals, Property Managers, Booking Web Sites, Resorts: Click Here

 

Will you sell my name or email address to spammers or anyone else at all?

KVRL does not sell, loan, rent, or distribute email addresses or personal information. We hate spam and junk mail as much as you do and will protect your information. But of course, your email address can still be obtained from your web site by spam robots that are always scanning the web looking for email addresses. Because of that, we suggest you use a booking form on your web site with your email address hidden.

 

What if your prices go up or down in the future?

KVRL has kept our rates the same since we first started the web site in 2000. At this time we have no plans to raise rates. However, KVRL reserves the right to raise or lower rates without notice. If prices are raised in the future, existing listings will NOT be charged extra. If prices are lowered in the future, refunds will NOT be given for those who may have paid more.

 

Do you do photography for vacation rental listings?

No. But I can refer you to two excellent local photographers on the island of Kaua.

 

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