Code of Ethics

We are proud to adhere to a code of ethics that ensures honesty and integrity is afforded to all our customers

Kauai Vacation Resorts offers Hawaiian holiday vacation rental accommodations, such as condos, cottages, homes and houses for rent, in all areas of the "The Garden Island" of Kauai, Hawaii. The company offers vacation rentals by owner and management companies in Poipu Beach, Princeville, Kapaa and Waimea. To ensure that customers enjoy a secure and relaxed vacation in Kauai, Kauai Vacation Resorts is committed to following responsible business practices and ethics.

Code of Ethics at Kauai Vacation Resorts

Here is the code of business ethics followed at Kauai Vacation Resorts:

Ensure that honesty and integrity are essential components of every client representation, oral or written.
Treat all its clients in a fair and honest manner and offer the best rates possible.
Offer correct information about the services offered, terms of offer and charges.
No misleading descriptions or claims regarding the resort or its services.
No false assurances are made to encourage bookings.
Provide the most up to date and accurate information as related advertized listings on the website.
Ensure that the customer is treated with dignity and offered all the services that were promised to him at the time of booking.
Respond quickly to all customer queries and resolve doubts promptly.
Ensure that client information is kept confidential and not passed on to a third party.
Help visitors with information on the local tourist attractions and arranging vehicles for travel.
Guide customers about the local customs and delicacies.
Listen to customer complaints and act to resolve them promptly.

Our strong code of conduct motivates us to deliver services that are the best in the industry, thus attracting new and repeat clients!